Welcome to the OKX BTC platform help center. Your experience and success are important to us. So, we're here to help. Simply select your issue category and follow the instructions. Support center Here to help you 24/7. Self-services. Deposit wasn't credited. Withdrawal hasn't arrived. Change authenticator app. Verify official channels. OKX is the world's leading cryptocurrency trading platform, secured with bank-level SSL encryption and cold storage technology. Tweet us your queries about Bitcoin or any of our cryptocurrency products, and we'll be happy to help. We're here to support you anytime. Follow us on social media ©2017 - 2024 OKX.COM. English. Provide Feedback to Platform Customer Service: if the (suspected) scam occurs on a cryptocurrency exchange platform, immediately contact customer service and provide them with feedback on the situation. Provide all available evidence and request prompt action to protect other users and resolve the issue. Both OKX Web3 Wallet and OKX NFT OKX offers various customer support options for traders. The users may get their queries resolved by getting in touch via the following means: Social Media; 24 x 7 Live Chat Support; OKX Fees and charges . When it comes to trading on OKX, understanding the fee structure is key. Here is an overview of it: There's also an in-depth FAQ help desk you can use to find answers to common questions and concerns customers have. OKX also has a Discord server where you can get in touch and ask questions. OKX certainly isn't for everyone. If you're brand new to digital assets or want stellar customer support, look elsewhere. And avoid putting all OKX Customer Support OKX customer support offers a few ways to get help with your cryptocurrency trading questions. They have a self-service " Help Center " where you can find answers to frequently asked questions (FAQs) on various topics like account management, security, deposits, withdrawals, and trading. Customer Service . Most of your OKX account

needs will be self-service, so plan to handle your trading and account updates yourself. If you need extra help, OKX offers a help page and chat support OKX has a dedicated customer support team that is available to help users with any issues or queries they may have. OKX exchange is fully compliant with the regulations set by the relevant authorities. Does OKX fit beginners? The platform's accessibility allows inexperienced and seasoned investors to participate in bitcoin trading. Customer support. Any OKX review would be incomplete if we did not discuss the customer support system. OKX has a relatively diverse support structure comprising the following elements: Email support with queries expected to be resolved in under 24 hours. Live chat support with real-time query assistance Do note that p2p@okx.com isn't the channel for updates on your P2P disputes. For dispute-related matters, please continue to reach out to customer support (support@okx.com), or refer to How do I raise a dispute via the OKX app or web platforms. Thank you for your continued support. OKX team, June 16, 2023